Service for our guests
The highlight of your stay: You are invited to drinks and snacks during the day in the lounge on the upper floor with the view of Dresden. At night, it transforms into a club restaurant. Gourmet chef Gerd Kastenmeier and his team are working their magic here exclusively for club members – and you as a guest of our house are a part of it.
We offer our special services to you on your personal request – so that you can enjoy the maximum freedom when making your arrangements.
The reception team of the Residenz am Zwinger is there for you every day between 11 a.m. and 7 p.m.
But you can also book all offers conveniently directly from your apartment. To do so, you are provided with a tablet PC. Via the tablet, we will also provide you with current information and tips for your stay in Dresden.
Food and beverages:
Shopping service before arrival: We will fill the fridge according to your wishes already before you arrive.
Pastry service: We are very happy to deliver fresh pastries every day directly to your apartment door.
Tips and tickets:
Concierge service: We will be happy to assist you in organising your trip to Dresden and the vicinity.
Ticket service: Would you like to go to the Semperoper or are you planning a visit to the theatre? We will readily organise tickets for you!
Wellness and recreation:
Many apartments have their own whirlpool and some are even equipped with a sauna.
Living and cleaning:
No shopping stress: A first basic stock of cleaning agents will already be there by the time you arrive in the apartment.
Your apartment will be cleaned once a week – or more frequently if you like on your special request.
Laundry service: Ironing shirts, cleaning clothes – we will take care of it!